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Patient Registration

Robert Half
Kokomo IN
Job Type: Full Time
Posting Date: 10/1/2020

Ref ID: 01401-#######969Classification: Patient RegistrationCompensation: $12.00 to $14.00 hourlySet your sights on a role making a real difference at a prominent hospital in Kokomo, IN. We're looking for a self-motivated Patient Registration Representative to join our team. We have a relentless focus on driving results for our patients and enabling them to invest more into patient care; in turn, this allows us to continue to grow our company and your career.This Patient Registration Representative requires the ability to work 3 different shifts: 12:00pm - 8:30pm, 3:30pm - 12:00am, 4:30pm - 1:00am all 7 days of the week. The Patient Registration Representative will be responsible for accurate and timely patient registration utilizing medical systems. This person will assign ICD-10 and CPT codes relative to patient registration. The Patient Registration Representative will utilize facility medical necessity tool to verify appropriate diagnosis and coverage criteria. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.In addition to the day to day responsibilities, this person will actively participate in quality improvement and innovative change processes as well as departmental meetings and educational offerings.The successful candidate must have demonstrated experience handling patients with efficiency and accuracy to broad customer base.Your day to day role may include:Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing.Identify and update patient demographic information on ADT system as defined by departmental policy and procedures.Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointment.Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool.Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas.Prepare documents for imaging/scanning into electronic patient record.Explains processes and forms to patients prior to securing signatures and ensures that all documents are properlysigned and witnessed as required.Assemble and disassemble patient charts or departmental documents according to department policy.Maintain inventory control of forms and paper supplies needed in area.Assist with all possible account resolutions pertaining to patient balances.Perform all other duties and projects as assigned.You Have:High school diploma or GED requiredExperience with customer serviceComputer savvy with experience navigating between multiple systems simultaneouslyMust have Microsoft Office Experience and excellent typing skillsMust have a high degree of customer service skills in order to communicate effectively with patients, visitors, physicians and care teamsMust demonstrate problem-solving abilities and high attention to detailMust be able to stand, walk, sit and move freely for extended periods of timeMust be able to work in a patient care environment with exposure to infection or contagious diseaseIt would be great if you also have:Experience working in a healthcare environmentCompleted a Medical Terminology classCertification in healthcare access preferredJob Requirements:The requirements of the Patient Registration Specialist include, but are not limited to: strong customer service and administrative skills, the ability to multi-task, the ability to work efficiently and effectively with little to no supervision, demonstration of consistent detail oriented conduct and meticulous attention to detail, ability to work as a team player, punctuality, and a positive and compassionate attitude towards patient care.OfficeTeam, a Robert Half company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go! Contact your nearest OfficeTeam location at 888.###.#### or visit to apply for this job now or find out more about other job opportunities. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.