At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn't just embrace what's exceptional. It creates exceptional.
A Vault Specialist internally services the customers by maintaining their inventory through performing record center tasks including retrievals, incoming, destructions, internal moves, permanent withdrawals and any special projects requested.
Hours of Work: Wednesday to Sunday on a day shift (7:00-4:30PM and 9:00-5:30PM)
Essential Functions :
Filing customer's media in/out of slots and cycling containers to/from shelves in the Company vaults. Completing and maintaining all records and forms with respect to receiving and/or releasing customer data, including the filing of vault paperwork. Answering incoming client phone calls and contact clients via telephone. Utilizing production tracking software for inputting and tracking of all media / container processing and payroll hours.
Required Skills and Education:
High school diploma or GED equivalent is required. Flexibility in your schedule is a must for any qualified candidate. 1 year past work experience in a service industry and/or a team oriented environment. Computer proficient with MS Office and comfortable learning new technologies. Ability to communicate verbally with customers via telephone, and able to read/verify groups of numbers continuously during shift. Strong customer service. Strong attention to detail and accuracy. Ability to lift 40 pounds. Must be at least 21 years old with a clean driving record, be able to pass pre-employment substance abuse screening, a background check and a DOT physical. The ideal applicant will have current exp. in a service industry.
Category: Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE