Technology Product Support Indianapolis IN

Technology Product Support

Roche Diagnostics - PRO
Indianapolis IN
Job Type: Full Time
Posting Date: 8/1/2020

Medical Product Support Representative
needed for a
opportunity with Yoh s client located in
Indianapolis, IN.

The Big Picture Top Skills Should You Possess:

You serve as the primary support liaison between Client and their customers as well as serve as a technical resource for internal sales and marketing partners.

What You ll Be Doing:

You will be responsible for providing phone support and managing resolution of complex technical issues involving laboratory equipment usage, software and diagnostic applications for the Tissue Diagnostics support team.
You will be responsible for tracking and maintaining records in accordance with the Client s Quality Control and FDA requirements.

In addition to technical problem resolution, the technical support specialist is also responsible for the overall success of the company through interactions that develop and promote loyal business relationships.

What You Need to Bring to the Table:

Associate s degree in electronics (or equivalent military training), medical technology or related field. Medical Technology, Biomedical Engineering, or Molecular/Biology/Chemistry
Ability to gain a basic knowledge of all products with in the business area.
Effective communication and customer service skills.
Call center experience.

Bonus Points! Otherwise Known As Preferred Qualifications:

Histology background a plus.
BS Preferred

Opportunity is Calling, Apply Now!

Recruiter: Cliff Russo

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer,

Click here
to contact us if you are an individual with a disability and require accommodation in the application process.

#ZipESD Yoh Staffing. Category: Marketing & Biz Dev, Keywords: Product Marketing Specialist