Patient Access - Pathology Lab Indianapolis IN

Patient Access - Pathology Lab

Indianapolis IN
Job Type: Full Time
Posting Date: 8/1/2020

Immediate Positions Available Job description: -Face to face-much more than "checking patients in and out" -Loading insurance, collecting previous balances, co-pays, need to understand the continual changes in insurance. -Completes interview with patient/patient representative to collect information necessary to complete patient financial navigation function including, but not limited to, demographic, financial (insurance, guarantor), and clinical information (referring physician). -Documents patient information in ADT system. -Verifies patient identity by obtaining picture ID or legal documentation. -Provides initial notification of patient admission to the insurance company -Completes transaction related to the admission, discharge, and transfer of patients -Accepts scheduled and emergency admissions and assists in making appropriate status assignment of patients. -Provides assistance to patient/family with directions throughout the hospital, including maps.Responsibilities may include but are not limited to, registration, lab ordering, and insurance verification. Position adheres to departmental productivity, quality, and service standards in support of operational goals.Qualifications:- 2 years of face to face customer service experience- Adaptable (for example; open to working different departments which they could be asked to do in some situations)- Attention to detail with data entry- Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis- Ability to think quickly and react professionally- Empathy skillsAbout Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodationaerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.