Parts Counter Associate Indianapolis IN | The Indiana Job board |

Parts Counter Associate

Colerain Family RV of Indianapolis
Indianapolis IN
Job Type: Full Time
Posting Date: 9/13/2020

Job Title: Parts Associate
Location: Indianapolis, Indiana
Department: Sales
Position Status: Full-Time
WHO ARE WE
Family RV Group started in 1968 as a family owned RV dealership that from day one has treated customers and employees like family. Charles Jung realized that this approach was the key to success, differentiating Colerain from the competition as the place to buy an RV and also a great place to build a career.
That approach to business has worked well. We now own successful dealerships in five states, operating with the same recipe for success that started the company. The best testimony for that success comes from our repeat customers and our long-term employees working together to build and grow the company. Recent recognition as a Deloitte Cincinnati Top 100 Company, a Top 5 Blue Ribbon Dealer by RV Business Magazine are examples of the pattern of success the company and its employees are enjoying today. This is a great place to be a part of a growing and successful team and to build a career.
WHAT S IN IT FOR YOU!
Comprehensive benefits including medical, dental, vision, 401K match, disability insurance, life insurance, paid holiday and vacation time. We offer a good work life balance. This is a wonderful opportunity to learn the RV Industry and build a career.
WHAT DOES A PARTS ASSOCIATE DO?
  • Assists customers in selection and purchase of required parts and/or services in a friendly, professional and efficient manner
  • Provides excellent customer service by greeting and acknowledging all customers in a timely manner and ensuring that their concerns are addressed and parts are ordered.
  • Assists in keeping parts department clean and orderly
  • Works collaboratively with Parts Manager in setting up merchandising displays
  • Maintains the retail sales floor and displays to meet or exceed the dealerships standards and enhance the customer s overall experience
  • Controls showroom inventory to ensure maximum sales and customer satisfaction
  • Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area
  • Follows established cash, credit, and check processing procedures
  • Processes warranties, and merchandise returns as required utilizing point of sale system
  • Attends training as requested by management to increase product knowledge and maintain job proficiency
  • Utilizes dealership equipment and resources in a safe and proficient manner
  • Performs other tasks as assigned by Manager
  • Ordering, invoicing and receiving parts
  • Assisting Service Technicians with parts
  • Participates in an accurate and effective parts inventory control system that includes a physical inventory, cycle count, and proper counter procedures to ensure product availability when needed
QUALIFICATIONS:
  • Prior experience with RV Parts preferred but not required
  • Effective interpersonal skills to establish and maintain constructive and professional customer relationships
  • Ability to effectively listen to customer needs and provide appropriate solutions to meet their individual needs
  • Excellent organization, time management and follow up skills are required
  • Willingness to follow department procedures and policies and work in a team focused environment
  • Basic computer skills and the willingness to learn dealership software programs
  • High School Diploma or GED
Physical Demands:
  • Frequently required to bend, stoop, crouch, reach, handle tools
  • Lift, move, push and pull 80lbs. or more as needed with assistive device


Job Requirements:
  • Prior experience with RV Parts preferred but not required
  • Effective interpersonal skills to establish and maintain constructive and professional customer relationships
  • Ability to effectively listen to customer needs and provide appropriate solutions to meet their individual needs
  • Excellent organization, time management and follow up skills are required
  • Willingness to follow department procedures and policies and work in a team focused environment
  • Basic computer skills and the willingness to learn dealership software programs
  • High School Diploma or GED